Quality Standard ISO 9001:2000
Our Quality Management System will assist
Alexander Arthur & Sons (Scotland) Ltd. by:
 | managing costs and risks |
| increasing effectiveness and
productivity |
| identifying improvement opportunities |
| increasing customer satisfaction |
Our Quality Management System should impact
upon:
| customer loyalty and repeat business |
| market share |
| operational efficiencies |
| flexibility and ability to respond to
market opportunities |
| effective and efficient use of resources |
| cost reductions |
| competitive advantages |
| participation and motivation of
employees |
| company reputation |
| control on all processes |
| 
